Privacy Policy

1. INTRODUCTION

This privacy policy applies to the use of the mobile application called Heft (“App”) and aims to inform users about how their personal data is collected, processed, and shared when using the App.

2. PERSONAL DATA COLLECTED

The App may collect the following personal data from its users:

a) User profile information, such as name, email address, profile photo, etc.

b) Location data, which is necessary to provide location-based functionalities, such as finding nearby services.

c) Usage data, which is collected automatically, such as the date, time, and duration of usage, the features used, and the pages visited.

3. HOW PERSONAL DATA IS USED

The App may use personal data for the following purposes:

a) To personalize user experience and provide relevant content and recommendations to users.

b) To enable location-based services, such as maps and location search functionalities.

c) To analyze usage data and improve the App’s functionality and performance.

d) To communicate with users, such as sending notifications, updates, and promotional offers.

e) To comply with legal obligations, such as responding to legal requests and protecting the App’s rights and property.

4. HOW PERSONAL DATA IS SHARED

The App may share personal data with the following parties:

a) Service providers who provide technical, operational, or support services to the App. These providers are required to follow the same privacy and security standards set forth in this privacy policy.

b) Legal authorities, such as law enforcement agencies or courts, when required by law or to protect the App’s rights and property.

c) Third-party partners who provide additional services or features through the App. These partners may have their own privacy policies that users should review before using their services.

5. DATA SECURITY

The App takes reasonable measures to protect personal data against unauthorized access, use, and disclosure. These measures include using encryption technologies, limiting access to personal data to authorized personnel, and regularly monitoring and testing the App’s security systems.

6. DATA RETENTION

The App retains personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

7. USER RIGHTS

Users have the right to:

a) Access their personal data and review its accuracy and completeness.

b) Request the correction, deletion, or restriction of their personal data.

c) Object to the processing of their personal data for direct marketing purposes.

d) Withdraw their consent to the processing of their personal data.

e) Receive their personal data in a structured, commonly used, and machine-readable format.

f) Lodge a complaint with the relevant data protection authority.

8. CHANGES TO THIS PRIVACY POLICY

The App may update this privacy policy from time to time, and users will be notified of any material changes. Users are encouraged to review the privacy policy periodically to stay informed about how their personal data is being handled.

9. CONTACT INFORMATION

If users have any questions or concerns about this privacy policy or how their personal data is being handled, they can contact the App’s data protection officer at privacy@heft.app.